The SAMO-based solution serves to assess the risk for a specific location in a flood zone by quantifying it on the basis of the standard delimitation of flood zones. The application works with data layers: address points, structures, plot numbers, and data differentiating flood areas.
In this case, the solution is directly integrated with an application for drawing up insurance policies and can be used online when arranging insurance. When verifying the address point, employees concluding real estate insurance policies will automatically see the flood area assessment as a number next to the client’s address in the relevant form. In addition to field workers, the system is also beneficial to call centre staff as the operators may use the modern web service to localise specific locations in the Czech Republic, quantify risks and respond promptly to clients’ inquiries.
Other services provided by the solution
Spatial analysis showing insurance benefits and their amount
Diagram maps presenting the number and type of policies in a given area
A tool for insurance fraud analysis (e.g. based on identifying that there are five policies registered in a given area, but only one client requires benefits)
Data on crime in the Czech Republic – available at the regional level; the source is the Police of the Czech Republic
Linked with data provided by the portal of the Czech Statistical Office (e.g. unemployment)
Displaying the “Consultation of the Cadastre of Real Estate” page directly from the map (after selecting a location in the application, the “Consultation of the Cadastre of Real Estate” page opens on a new tab with information on the plot at the selected point)
Key Benefits
Improved customer services – processing requests, providing statements and support in handling complaints
Increased productivity – minimising manual work to be done by operators in providing information leads to reduced internal costs
Compliance with legislative requirements; effective reporting of legislative and regulatory requirements
Effective provision of services to external entities 24/7 – SAMO solutions can easily be integrated into web portals
Possibility of working offline
Simple integration into the organisation’s internal systems
Possibility of using freely available map data through map servers offered by WMS services
Possibility of providing a system functionality as a service (Software as a Service)
