The SAMO Workforce Management Mobile Information System (WFMS) is a starting point for effective and high quality management in services and organisations which use service actions, work orders, inspections, meter readings and maintenance.
SAMO WFMS is a comprehensive solution offering a wide range of effective tools, which help you optimally and effectively manage in-the-field workers, gain immediate access to important information, decrease direct costs and substantially improve your customer service.
Key Functionality
SAMO WFMS allows removal of ineffective paper document circulation, introducing an effective model for electronic management of work and document circulation and have at your disposal
Fast and precise information about the course of service care provided in the field
Time logging, vehicle expenses, material reservation & consumption and access to maps and object information is mobile enabled
With SAMO WFMS, the workforce management app for mobile devices such as smartphones or tablets, you will work productively and efficiently regardless of online or offline
Key Benefits
Available for smartphones and tablets
Data provision and transfer without media fragmentation through flexible backend integration to central management systems GIS, BIS, ERP
Enduring increased productivity, fast ROI (increased productivity on average of about 27% achieved)
One application for everything - providing all necessary information in one application: jobs, facilities, checklists, extends
Optimising journey times by visualising locations and navigation support
Reduction of set-up and idle times for mobile crews - start "from home office," less Meeting/idle times
Standardisation through harmonising of procedures - across companies, for multiple utility types, networks, facilities, metering and special tasks
Synchronisation of the work between mobile units and the centralised disposition/dispatching
Transfer of management responsibilities from the department/based planning towards central controlling or disposition/dispatching
Transparency- improvement in control of faults and customer appointments, current information about status of work on all central working places
