Artificial Intelligence Supports Public Administration: NKÚ SR as a Model of Digital Transformation
Bratislava, July 16, 2025 – Asseco Central Europe has presented a concrete example of best practice in the deployment of artificial intelligence in public administration. The Supreme Audit Office of the Slovak Republic (NKÚ) has established itself as an innovative leader in the public sector by introducing artificial intelligence (AI) into its processes, significantly increasing efficiency, transparency, and the accuracy of its auditing activities.
Among the AI solutions currently implemented at NKÚ are a secure chatbot for employees, automatic document summarization, generation of meeting minutes, and the creation of final audit reports based on the results of individual inspections. These tools help reduce the time needed to process information, decrease administrative workload, and improve the accuracy of outputs.
“AI in auditing processes is not just about automation. These are carefully designed solutions that support the work of auditors and contribute to better functioning of public administration,” said Zuzana Martincová, Director of the IT Department at NKÚ. A major improvement has also been achieved in the efficiency of outputs. For instance, AI assists auditors in generating abstracts for final reports from multiple audit protocols.
The introduction of AI at NKÚ is part of a long-term strategic approach. The first step was the integration of AI into the office’s main agenda system, operated in the governmental cloud of the Ministry of Interior of the Slovak Republic, and utilizing OpenAI cloud services provided by the Ministry of Investments, Regional Development, and Informatization of the Slovak Republic.
“Artificial intelligence breaks down barriers of knowledge and becomes the largest library of information and expertise. However, only those who understand the subject matter, have sufficient professional knowledge, and practical experience will be able to use it effectively and purposefully. Only then will AI be a true helper to society and not make people its passive hostages,” said Ľubomír Andrassy, Head of the Supreme Audit Office.
Digital transformation has also become part of NKÚ’s international role as the national authority for external control. AI will be one of the key topics of NKÚ’s upcoming presidency of EUROSAI, the European Organization of Supreme Audit Institutions, in 2027.
The Asseco Group has long focused on the development of proprietary software solutions for both private and public sectors. “The deployment of artificial intelligence in both public and private sectors is no longer a matter of prestige, but a necessity. If Slovakia does not board the AI train in time, technological progress may ultimately pass it by,” warned Peter Hanzlík, Head of the Innovation Hub at Asseco Central Europe. Evidence of this cautious approach is also reflected in European Commission statistics: while in 2023 only 7% of Slovak companies were using AI, by 2024 this number had increased only slightly, to 10.8%.
“Technology should not distance us from what truly matters. On the contrary – if we use it wisely, it can strengthen values such as trust, transparency, and fairness. Artificial intelligence is only the beginning of a new era in which the future of Slovakia is at stake – whether it will be digitally strong or dependent,” concluded Jozef Klein, CEO of Asseco Central Europe and Asseco International.